FAQs for Golf View Hotel & Spa

Accessible information & DDA Compliance
The hotel has a level access. One first floor guestroom has been modified and all public areas are fully accessible. Please contact the hotel for full information on the accessible guestroom.

Administration Charge
Pre-paid reservations via the Crerar Hotels website and direct with the hotel incur a £2.00 administration charge per transaction.

Allergies 
We ask that when you check in or before ordering food or drink, please inform a member of our team if you have a food allergy or intolerance.

Business services and internet access
Free WiFi internet access is available throughout the hotel, including in all guestrooms. All guestrooms also have data ports. Fax and photocopying services are available (at a charge).

Cancellation policy
Standard Cancellation Policy: 48 hours in advance of the day of arrival. With the exception of pre-paid and non-refundable bookings.

Car parking
Free on-site car parking for up to 30 cars.

Check in and out
Check in: 3pm
Check out: 11am

Early check in and check out are available on request. A supplement may be charged at £10.00 per hour from 11am.

Children and families
A limited number of family rooms are available and children up to the age of 5 stay free of charge. Cots and high chairs are available free of charge.

Currency and credit cards accepted
The hotel accepts payments made by cash (Sterling only), and most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques. 

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details. 

Fair Fund
By opting to pay a service charge you’re helping us build our “Fair Fund”. This is given back to our whole team, and is available for team members’ personal development opportunities.

Food service

Dinner is served between 7.00pm and 9.00pm in the Fairways Restaurant and 6.00pm to 9.00pm in the Links Brasserie.  The hotel serves light bites from 9.00am to 7.00pm. Young diners menu is available. 

Pets
We are pet friendly and welcome well behaved dogs. Fresh drinking water is available on request.  Dogs are welcome in the guestrooms, reception area and the grounds of the hotel and we ask that you clean up after your pet for the care of our other guests in the hotel

Smoking

The Golf View Hotel & Spa is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and event spaces are non-smoking.

Special diets
We try and cater for just about any special diet, but advance notice is preferred for unusual requirements that may require specialist items to be ordered in advance. Vegetarian options are available in the restaurant on request.

Special occasions

If you're celebrating during your stay, we can help make it memorable. Reception is happy to assist with arranging any of the following, to make your stay extra special – Champagne, chocolates, flowers and celebration cakes.