Shelter Scotland - £10,000

Housing advice for everyone

Shelter Scotland "don't provide houses, they provide answers." The housing charity advocate for housing rights and provide free legal advice and representation, whether you're homeless or a home owner.

They do this online, via a telephone helpline and through their Community Hubs in Scotland's major cities.

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Aberdeen's housing emergency

Last year there were 1708 homeless applications in Aberdeen, a 13% increase on the year before. Shelter were able to help 1355 people with housing issues from their hub, which is their base for housing advisers.

These skilled advisers provide information and support on housing issues such as rent and mortgage arrears, evictions, repairs, landlord/tenant disputes and housing benefits. They help people like Paulina, who was given 5 minutes to collect her things when her and her 2 month old daughter were evicted illegally. 

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A new hub

Shelter applied for £10,000 to help relocate their Aberdeen hub. They needed a building with wheelchair access and a larger entrance way, as the narrow opening and steep stairs at the current location is a barrier to families with small children and those who require assistance. 

Shelter are also unable to place any signage on the building, making their services hard to find. There is no waiting area and space for staff is limited, which prevents the team from taking on more volunteers. 


Good news!

Since the Trust’s funding was awarded, new premises have been found. These will require refurbishment to ensure the hub is accessible to all clients, but Shelter hope to open its doors by the end of Summer 2020.