Everything you need for a relaxing stay awaits below. Should you wish for anything more, our team is just a dial away, press ‘O’ on your in room phone and we’ll take care of the rest.
Check-in is at 3pm. Subject to availability we are happy to arrange early check-in, the earliest would be 1pm at a rate of £10.00 for each additional hour.
Check-out is at 11am. We are happy to arrange a later checkout at a rate of £10.00 per hour, please inform reception.
Should you require assistance with your bags, please call us on 01667 452301 ahead of your stay
We love our four-legged friends. Well-behaved pups are most welcome in select public areas; lounge, bar, drawing rooms and gardens. Guide dogs are allowed throughout the hotel.
We charge an additional £25.00 fee per dog, per night to cover deep cleaning costs.
We have dog bowls and treats available onsite. Please let us know if you need anything.
There are two charging points for electric vehicles at the front of the hotel which are part of the ChargePlace Scotland Network. The Charge for this is 85p per kWh on a 7kw charger plus a £2 connection fee.
Most of our guests now prefer to pay via debit or credit card, including a service charge for excellent service. To make this easier, we have added an automatic service charge, which is set to 10% by default. You can adjust it to any level you prefer, including no service charge. Our teams have always shared service charge - every penny you might want to give is shared equally by our teams. There is no administration cost or anything retained by the company; what you may give is guaranteed to go 100% to our team. Service charge is entirely optional; if you would like us to remove it, you need only ask.
We value feedback so we can continually improve and would like to invite you to review your recent stay on TripAdvisor.
Alternatively, if you have any feedback that needs immediate attention, please contact reception.
The Fire Precautions Notice is on the back of your bedroom door with the fire exits and evacuation notices. If you have any problems reading or understanding the evacuation plan, please contact a member of the team.
If you prefer to be left alone or your room unserviced, please put the "do not disturb" sign on your door.
Need any extra pillows, towels, bed linen or clothes hangers? Dial '0' for reception on your room phone.
Please hand in any mail to reception for posting; we have stationary and UK stamps available if you need some. If you receive mail while staying at the hotel, we'll hold it at reception for you.
A selection of UK titles can be ordered from reception before 9pm each evening.
All areas inside the hotel are designated non-smoking, including bedrooms. Where smoking has been detected the hotel will levy a £100 charge for commercial cleaning of any room, as is compliant with the Smoking, Health and Social Care (Scotland) Act 2005. Our no smoking policing includes e-cigarettes and vaping.
Smokers will find ashtrays outside the hotel.
Our hotel features ample complimentary onsite parking.
'0' for reception
'9' for an outside line.
To dial another bedroom, add 100 to the room number e.g. for room 36 dial '136'
Valuables can be kept in our safe at reception.
Worried you'll hit snooze too many times? A wake up call can be arranged with reception up to 11pm the night before.
Breakfast: Daily, 7:30 am - 10 am
Lunch: Daily, 12:30 pm - 3 pm & Afternoon tea, 12 pm - 5 pm
Packed lunches are available when ordered before 8:30 pm the day before.
Dinner: Daily, 5 pm - 8:30 pm
Room Service: Daily, 12:30 pm - 12 am menu is available to those who wish to dine in their room. There is a cold and hot sandwich menu. Hot sandwiches are only available until 8 pm. There is a room service charge of £10 per tray.
Before ordering, please inform a member of our team if you have a food allergy or intolerance. We will always do our best to adapt our menus to different requirements.
Seasonal changes to hours may apply. If you are leaving early, please inform a team member and we will be happy to provide a continental or takeaway breakfast.
Our indoor leisure facilities are available throughout the day to enjoy, take advantage of our indoor pool, outdoor hot tub, steam room and sauna.
Opening Hours: Monday - Friday, 7 am - 9 pm Saturday & Sunday 8 am - 8 pm.
To book a spa treatment at Coast Spa or time in the Thermal Experience, please use the link below
Advance Bookings are required for the Coast Spa and Thermal Experience.
Opening Hours: Sunday - Wednesday, 10 am - 6 pm Thursday & Friday 10 am - 8 pm.
Monday - Friday, 7 am - 9:30 am and 5 pm - 8:30 pm Saturday & Sunday, 8 am - 9:30 am and 5 pm - 7:30 pm.
Please note that all children under 16 years must be accompanied by an adult.
