Everything you need for a relaxing stay awaits below. Should you wish for anything more, our team is just a dial away, press ‘O’ on your in room phone and we’ll take care of the rest.
Check-in is at 3pm. Subject to availability we are happy to arrange early check-in, the earliest would be 1pm at a rate of £10.00 for each additional hour.
Check-out is at 11am. We are happy to arrange a later checkout at a rate of £10.00 per hour, please inform reception.
Should you require assistance with your bags, please call us on 01339 755413 ahead of your stay
We love our four-legged friends. Well-behaved pups are most welcome in the Ghillies Bar to dine and the lounge to sit and relax by the fire. Guide dogs are allowed throughout the hotel.
We charge an additional £25.00 fee per dog, per night to cover deep cleaning costs.
We have dog bowls and treats available onsite. Please let us know if you need anything.
Most of our guests now prefer to pay via debit or credit card, including a service charge for excellent service. To make this easier, we have added an automatic service charge, which is set to 10% by default. You can adjust it to any level you prefer, including no service charge. Our teams have always shared service charge - every penny you might want to give is shared equally by our teams. There is no administration cost or anything retained by the company; what you may give is guaranteed to go 100% to our team. Service charge is entirely optional; if you would like us to remove it, you need only ask.
We value feedback so we can continually improve and would like to invite you to review your recent stay on TripAdvisor or Google.
Alternatively, if you have any feedback that needs immediate attention, please contact reception.
The Fire Precautions Notice is on the back of your bedroom door with the fire exits and evacuation notices. If you have any problems reading or understanding the evacuation plan, please contact a member of the team.
If you prefer to be left alone or your room unserviced, please put the "do not disturb" sign on your door.
Need any extra pillows, towels, bed linen or clothes hangers? Dial '0' for reception on your room phone.
Laundry and dry cleaning are available on request. Please note these are off-site services available during business hours.
Please hand in any mail to reception for posting; we have stationary and UK stamps available if you need some. If you receive mail while staying at the hotel, we'll hold it at reception for you.
A selection of UK titles can be ordered from reception before 8pm each evening.
All areas inside the hotel are designated non-smoking, including bedrooms. Where smoking has been detected the hotel will levy a £100 charge for commercial cleaning of any room, as is compliant with the Smoking, Health and Social Care (Scotland) Act 2005. Our no smoking policing includes e-cigarettes and vaping.
Smokers will find ashtrays outside the hotel.
We do not have parking directly outside our inn however, there is a free car park within a two-minute walk from Balmoral Arms. To load and unload your luggage we allow our guests to park directly outside.
'0' for reception
'9' for an outside line.
To dial another bedroom, add 100 to the room number e.g. for room 36 dial '136'
Breakfast: 0730-930am (Daily)
Lunch: 12:00 PM - 3:00 PM (Daily)
Dinner: 5.30pm – 8.30pm (Daily)
