Everything you need for a relaxing stay awaits below. Should you wish for anything more, our team is just a dial away, press ‘O’ on your in room phone and we’ll take care of the rest.
Check-in is at 3pm. Subject to availability we are happy to arrange early check-in.
Check-out is at 11am. We are happy to arrange a later checkout at a rate of £20.00 until 12pm and an additional £10.00 per hour thereafter.
Should you require assistance with your bags, please call us on 01350 727771 ahead of your stay
Breakfast: Daily, 7 am - 10:30 am
If you are leaving early, please inform a team member and we will be happy to provide a continental or takeaway breakfast.
Lunch: Daily, 12:30 pm - 5 pm
Afternoon tea, 12:30 pm - 3:30 pm
Packed lunches are available when ordered before 8:30pm the day before.
Dinner: Daily, 5:30 pm - 9 pm
Before ordering, please inform a member of our team if you have any food allergies or intolerance. We will always do our best to adapt our menus to different requirements where possible. Seasonal changes to hours may apply.
Room Service is available from 12:30pm - 8:30pm. Dial '0' to order from reception.
Please note that a £5 tray charge will be added to the final bill for room service.
To book a spa treatment please use the link below. Advance Bookings are required for treatments.
Facility Opening Hours
Weekdays: 7 am to 9 pm
Saturdays and Sundays: 7 am to 8 pm
Children’s Hours (Age 16 and under)
Access is available from 9 am to 12 noon and 3 pm to 6 pm
We host all travelling pups in the General Wades bedrooms & Suites and the Fisherman’s cottage Suites, with a maximum of two dogs per room. Each room is provided with a dog bed, bowl, and treat. Dogs are also welcome to dine with their owners in the Bar and relax in the Lounge. We do also ask that dogs be kept on lead while within the public areas and grounds.
In order to clean up the extra dog hairs left behind by your furry friend, we charge an additional £25 per dog, per evening.
There are 8 charging points for electric vehicles at the front of the hotel which are part of the Project EV. The Charge for this is 60p per kWh on a 22kw fast charger plus a £2 connection .
Most of our guests now prefer to pay via debit or credit card, including a service charge for excellent service. To make this easier, we have added an automatic service charge, which is set to 10% by default. You can adjust it to any level you prefer, including no service charge. Our teams have always shared service charge - every penny you might want to give is shared equally by our teams. There is no administration cost or anything retained by the company; what you may give is guaranteed to go 100% to our team. Service charge is entirely optional; if you would like us to remove it, you need only ask.
We value feedback so we can continually improve and would like to invite you to review your recent stay on TripAdvisor or Google.
Alternatively, if you have any feedback that needs immediate attention, please contact reception.
The Fire Precautions Notice is on the back of your bedroom door with the fire exits and evacuation notices. If you have any problems reading or understanding the evacuation plan, please contact a member of the team.
If you do not wish to be disturbed or your room not to be serviced, please put the "do not disturb" sign on your door.
Need any extra pillows, towels, bed linen or clothes hangers? Please dial '0' for reception on your room phone.
Please hand in any mail to reception for posting; we have stationary and UK stamps available if you need some. If you receive mail while staying at the hotel, we'll hold it at reception for you.
A selection of UK titles can be ordered from reception before 9pm each evening.
All areas inside the hotel are designated non-smoking, including bedrooms and balconies. Where smoking has been detected the hotel will levy a £100 charge for commercial cleaning of any room, as is compliant with the Smoking, Health and Social Care (Scotland) Act 2005. Our no smoking policy includes the use of e-cigarettes and vaping.
Smokers will find ashtrays outside the hotel.
Our hotel features ample complimentary onsite parking.
'0' for reception
'9' for an outside line.
To dial another bedroom, add 100 to the room number e.g. for room 36 dial '136'
Valuables can be kept in our safe at reception.
Worried you'll hit snooze too many times? A wake up call can be arranged with reception up to 11pm the night before.
